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Books Endorsements

The M-factor: How the Millennial Generation is Rocking the Workplace

The M-Factor“Lively stories illustrate the generation gap and general communication failures between Traditionalists, Boomers, Generation Xers, and Millennials. The authors’… thorough analysis of how various generations can complement each other makes a strong case for the value of younger people in the workplace”

—Publishers’ Weekly, 2010

“The M-Factor teaches readers the most important lesson they’ll need for the workplace of tomorrow: how to turn the Millennials’ great expectations into even greater results.”

—Brian A. Gallagher, president and chief executive officer, United Way Worldwide

“A witty and insightful read that shatters the simplistic and degrading label of the ‘entitled generation’ and offers a new lens that shows the positive attributes of this next generation.”

—Alyson Schafer, parenting expert and author of Honey, I Wrecked the Kids

“David Stillman and Lynne Lancaster have written a masterful book on ways to bridge the disconnect between the older generations and the brilliant operatives who have moved into the workplace. It’s a great guidebook to the current economic situation and provides smart, real-life solutions.”

—Helen Thomas, White House correspondent, Hearst Newspapers

“If you lead and work with Millennials—and very soon that will be all of us—you must take the time to absorb and enjoy The M-Factor.”

—Jim Kouzes, Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University, and coauthor of the best-seller, The Leadership Challenge.

“Lancaster and Stillman have a laser-eye on the future of talent. Don’t just pick up this book and read it! Pick it up, study it, identify your generational blind spots, laugh out loud, and put these no-fail concepts to work.”

—Harvey Mackay, author of the New York Times #1 bestseller Swim With The Sharks Without Being Eaten Alive

“Millennials are a rapidly growing part of the nation’s workforce and one day soon will be leading our businesses and nonprofits. This readable, informative, thought-provoking book sets the stage for understanding and working well with these new colleagues. Put The M-Factor on your reading list.”

—David J. Skorton, president, Cornell University

“Understanding the Millennials is no longer an option; it’s a business necessity. Whether you hire and manage Millennials or are a Millennial yourself, The M-Factor will shed much-needed light on the workplace’s most promising-and misunderstood-generation.”

—Richard Davis, chairman, president, and chief executive officer of U.S. Bancorp

“Young people ARE transforming the workforce and overall it’s for the better, as their culture is the new culture of work. Read this thoroughly enjoyable and well-researched book to understand how to make it happen for your organization.”

—Don Tapscott, author of Growing Up Digital and Grown Up Digital

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When Generations Collide

When Generations Collide"Whether you're a tie-dyed preppy or a starched-shirt Traditionalist, David and Lynne will help you see the world through the eyes of another generation. When Generations Collide shines a light on the cultural age difference and makes it as exciting as a brave new world."

—Diane Sawyer, ABC News Anchor

"Lancaster and Stillman use real work situations, and more than a bit of wry humor, to ... make a good case."

—Minneapolis Star Tribune

"The two experts in managing age-related conflicts boil complex issues down to their essences."


"The authors offer many examples of trouble spots where generational conflicts are most likely to explode...thought-provoking insights."


"Rich, engrossing...instructive and profound...This stimulating, valuable ... business book... resonates on a sociological level."

—Boston Globe

"Lancaster and Stillman have taken what could have been yet another dry workplace advice book and transformed it into a lively read about a subject with implications stretching far beyond the world of cubicles and casual Fridays."

—Washington Business Forward

"When Generations Collide is sharp, well researched, funny and practical. It's loaded with take-home tips and techniques that you can put to use immediately."

—Harvey Mackay, author of Swim With the Sharks Without Being Eaten Alive

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